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Rhiannon Allen

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Rhiannon – Business Manager

Rhiannon is a dynamic leader currently pursuing her PhD in Forensic Psychology. With a proven track record in managing the business aspects of our clinic, she plays a pivotal role in shaping our strategic direction and ensuring that our podiatry practice maintains high standards of service. Her research in forensic psychology not only deepens her understanding of human behavior but also informs her innovative approach to enhancing patient interactions and service delivery.

Role & Responsibilities

  • Business Management: Oversees the strategic management of our clinic’s business operations, guiding long-term planning and ensuring that our practice remains competitive and efficient.
  • Leadership: Known for her exceptional leadership, she motivates and mentors our administrative team, fostering a culture of continuous improvement and compassionate care.
  • Patient Experience Enhancement: Focused on patient satisfaction, she implements systems that reduce wait times, streamline communications, and create a welcoming environment.

Achievements

  • Successfully re-engineered our business strategies, leading to improved operational efficiency and patient satisfaction.
  • Integrated advanced management technologies to modernise administrative processes.
  • Recognised for her strategic vision and proactive approach in ensuring high-quality care.

In Her Own Words: “I believe every patient deserves a seamless, supportive experience. My studies in forensic psychology help me understand the underlying behaviors that influence patient interactions, allowing me to refine our business strategies and create an environment where our team can excel and our patients truly feel cared for.”

What Patients Say

Rhiannon ensures seamless clinic operations and a welcoming environment from your first call to your final visit. Patients often comment on how organised, calm, and supportive the clinic feels under her guidance.

Rhiannon Allen

Business Manager

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At Instep of Oakham, we provide a whole host of services in health and well-being, ranging from general and diabetic foot care to the assessment and management of knee and heel pain.

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Clinic Hours

Monday – 9am to 5pm
Tuesday – 8.30am to 5pm
Wednesday – 8.30am to 6.30pm
Thursday – 8.30am to 5pm
Friday – 8.30am to 5pm
Saturday – 8.30am to 4pm
Sunday – CLOSED

Contact Info

01572 759 209

info@instep-oakham.co.uk

InStep, Chiropodist & Podiatrist,
30 John Street, Oakham, Rutland,
LE15 6AU

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